We get a lot of phone calls into our office at Dowco from prospective clients requesting a bid. Our office staff will ask questions and qualify the lead. We want to know if the property is in the area that we service. Weíll ask how they heard about us and why they are looking for a bid. The more questions you ask the easier it is to decide how likely it is that we will close the sale. Weíve found that people getting several quotes looking for the best price generally arenít a good match for our company. Occasionally weíve had an account manager spend a significant amount of time with a prospect detailing what looks to be a positive relationship. The account manager is sure that they are going to win the work, only to have the bid rejected. Although itís just business, it has a sting.
Rejection hurts and unfortunately the more effort and involvement you put into anything, the more itís going to bite. So what do you do when youíre rejected personally? Iíve found that there are three ways to deal with rejection. First you control how long you allow it to hurt. You do. Simply deciding that you are no longer allowing this experience to hurt you makes a huge difference. You decide how often you are going to think about it, dwell on it and feel the pain. Secondly you choose the amount of damage you allow this incident to make. Will you let an event change you as a person? Thereís a temptation to look at yourself critically and decrease your self worth because of rejection. You are in control of self value and you control how much damage you allow your perception of this event to have over you. Perception, again, thatís in your control. Thirdly, make a choice for the future. Immediately you must decide if you will allow yourself to be vulnerable to this person again. Wait a minute! Did I really just write that? Logically why would you continue to allow someone to reject you over and over?
Just a couple more things, Iíve found it helpful to analyze and determine what I learned, to sort of step back from my feelings and look at the situation objectively. Lastly decide what you will do in the future. Rejection, how do you handle it?
ďEach morning when I open my eyes I say to myself: I, not events, have the power to make me happy or unhappy today. I can choose which it shall be. Yesterday is dead, tomorrow hasn't arrived yet. I have just one day, today, and I'm going to be happy in it.Ē Groucho Marx